Shipping policy

Shipping Policy for ConsumerBatteryPros.com

Effective Date: 1-1-2026
Last Updated: 1-1-2026

Thank you for shopping with ConsumerBatteryPros.com. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Order Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).
  • Orders placed after [cutoff time, e.g., 2:00 PM EST] will be processed the next business day.
  • You will receive a confirmation email once your order has been placed and another notification when it has shipped.

2. Shipping Rates & Delivery Estimates

Shipping charges and delivery times are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

  • Standard Shipping: 3–7 business days
  • Expedited Shipping: 2–3 business days
  • Overnight Shipping: 1 business day

Note: Delivery times are estimates and not guaranteed.

3. Shipping Locations

We currently ship to:

  • All 48 continental U.S. states
  • U.S. territories (must use a freight forwarder of their choice and may need to send a wire transfer)
  • International locations (must use a freight forwarder of their choice and may need to send a wire transfer)

4. Shipping Carriers

We use trusted carriers such as:

  • USPS
  • UPS
  • FedEx

Carrier selection depends on your location and shipping method.

5. Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow up to 24 hours for tracking information to update.

6. Shipping Restrictions

  • Some items cannot be shipped by air and may require ground shipping

7. Delays & Issues

We are not responsible for delays caused by:

  • Carrier issues
  • Weather conditions
  • Incorrect shipping information provided by the customer

If your package is significantly delayed or lost, please contact us at sales@consumerbatterypros.com

8. Incorrect or Undeliverable Addresses

  • Customers are responsible for providing accurate shipping information
  • Orders returned due to incorrect addresses may incur additional shipping fees

9. Damaged or Missing Items

If your order arrives damaged or incomplete:

  1. Contact us within 5 days of delivery
  2. Provide photos of the damaged package/item
  3. We will work to resolve the issue promptly

10. International Shipping (if applicable)

  • Customers are responsible for customs duties, taxes, and import fees
  • Delivery times may vary depending on customs processing

11. Contact Us

If you have any questions about shipping, please contact:

ConsumerBatteryPros.com
Email: sales@consumerbatterypros.com

By placing an order with ConsumerBatteryPros.com, you agree to this Shipping Policy.